If you are entitled to free email support under your current eBoostr license (you can check how many more days of free techsupport you have available by selecting Help ---> "About" ---> "Update license...").
Please make use of eBoostr's online help (F1 help) as well as the constantly updated FAQs on our website, to see if there already is a fast solution to the issue you've encountered.
For entering your sales code into the form, your salescode has the following format:
XXXXX-XXXXX-XXXXX-XXXXX-XXXXX
Please allow up to two working days for a reply.